Backup and restore problems

Backups are simple until one won't create, won't delete, or restores the wrong thing. Here's each snag — the cooldown, locks, the free-plan Google Drive step, and the one restore toggle everyone gets wrong.

Backups on Falix are one button — right up until one won't create, refuses to delete, or restores something other than what you expected. Every one of those has a specific setting behind it. This guide is the short list, symptom first.

At a glance
You need The server's Backups page
The gotcha Most "it didn't work" restores are the Delete all files toggle — jump to Restore below

A backup won't create

Symptom Cause Fix
Free plan: it asks you to connect Google Free-plan backups store in your own Google Drive Connect a Google account when the page prompts — that's where free backups live (and they don't count against a limit)
"Please wait before creating another backup" Cooldown: at most 2 backups per 10 minutes Wait out the cooldown
Premium: it won't make a new one Your backup limit is full and every backup is locked A new backup auto-deletes the oldest unlocked one — if all are locked, unlock one or delete manually

🎯 Good to know: Free and premium store backups in different places. Free → your Google Drive (no limit, but you must connect it). Premium → the node, counted against your plan's backup limit (typically 5). When a premium limit is full, creating a new backup removes the oldest unlocked one to make room.

A backup won't delete

  • It's locked. A locked backup shows "Prevents accidental deletion until manually unlocked" — it cannot be deleted until you unlock it. Unlock it first, then delete.
  • The confirmation. Deleting asks you to type the backup's name to confirm, and needs the delete permission. If the Delete button does nothing for a sub-user, they're missing that permission.

A restore ran but did the wrong thing

This is where nearly all restore confusion lives, and it's one toggle:

"Delete all files before restoring."

  • Left off (the default): only the files in the backup are put back. Anything you added since the backup — new plugins, a new world, config you changed — stays. If your restore "didn't work," it usually did work: it just didn't remove your newer files.
  • Turned on: the server's files are wiped first, then the backup is laid down — a true point-in-time rewind. Use this when you want to erase everything after the backup, not merge into it.

Pick based on what you want: merge the backup in (off) or rewind completely (on).

Other restore facts worth knowing:

  • You must type RESTORE to confirm — a restore overwrites live files, so it's deliberately hard to trigger by accident.
  • Full vs Selective. A Full Restore brings back everything in the backup; a Selective Restore lets you pick just the files or folders you need — perfect for grabbing one config or one world without touching the rest.

💡 Tip: Stop the server before a full restore. Restoring over files an app is actively writing can leave you with a half-old, half-new mess; a quick Stop → Restore → Start avoids it.

A restore is missing files I expected

If a restored backup is missing files, they were probably excluded when the backup was made. Backup creation takes optional exclude patterns (one per line) — a pattern like logs/ or *.tmp keeps those out of the backup, so they can't come back in a restore. Check what the backup actually contains before assuming the restore dropped them.

Free vs premium at a glance

Free Premium
Where backups live Your Google Drive (connect first) On the node
Counted against a limit? No Yes (plan-dependent, e.g. 5)
When full n/a Oldest unlocked backup is auto-deleted
Cooldown 2 per 10 minutes 2 per 10 minutes

Next steps

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