Monitoring your server's health

The premium Monitoring dashboard — a live health score, a performance timeline, and a crash-report history that tells you why a server went down.

The Monitoring page is your server's health dashboard: a single health score that tells you at a glance whether things are fine, a performance timeline of CPU, memory, disk, and network, and a crash history that records every time the server went down and why. It's a premium feature — free servers see the score as an upgrade prompt — but the charts and crash reports are the fastest way to answer "is my server actually healthy?" Open Monitoring from your server menu.

At a glance
You need A premium server (free servers get an upgrade prompt for the health score)
Plan Premium
Time Five minutes to read your dashboard

The health score

At the top sits a Server Health banner that grades your server out of the things that actually matter. Each component gets its own score, and the banner rolls them into one verdict: All systems healthy, Needs attention, or Critical issues, calling out which parts are struggling.

Component What it watches
CPU How hard the processor is working over time
Memory RAM headroom against your limit
Stability How often the server has crashed
Uptime How consistently it stays running
Players Player activity (Minecraft servers only)

On a non-Minecraft server the Players component simply isn't shown. Each component is colour-graded — healthy, needs attention, or critical — so a red Memory or Stability tile points you straight at the problem.

🎯 Good to know: On a free server the banner appears but the live score is replaced with an Upgrade prompt. The rest of your server works exactly the same — monitoring is about insight, not about keeping the server running.

The performance timeline

Below the score is a chart of your server over time. Switch between CPU, Memory, Disk, and Network, or view them combined with per-line toggles. Pick a window — 15 minutes, 1 hour, 6 hours, 24 hours, 3 days, or 7 days — and the chart auto-refreshes about every two minutes, so you can leave it open and watch load in near-real-time.

This is where you catch slow problems the console won't show you: a memory line that keeps climbing until a restart (a leak), CPU pinned at 100% during peak hours (you've outgrown the plan or a plugin is heavy), or a disk that's quietly filling up.

Crash history — the "why did it go down?" log

The crash section is the part you'll come back to. It records every time the server stopped and turns each event into a readable report.

  • Filter by All, Crashes only, or Clean exits (a script that finished on purpose is a clean exit, not a crash).
  • Choose a period: 24 hours, 3 days, 7 days, or 30 days.
  • Summary cards up top: Total Crashes, Last 24h, OOM kills, and Average Uptime.

Each crash card tells you:

Shows Meaning
Type badge OOM kill (ran out of memory), Clean exit (stopped normally), or Error exit (crashed with an error code)
Restart badge Whether the server was automatically restarted afterwards
Uptime How long it had been running before it fell over
Memory RAM used vs your limit at the moment of the crash
CPU Processor load at the crash

Open Details for the exit code, previous state, and any error message, or Logs to read the console output from around the crash — with a Download button to save it.

💡 Tip: A run of OOM kill badges means the same thing every time: your server needs more RAM than it has. Work through Out of memory — the fix is usually trimming what you run or moving up a plan, not a code bug.

Reading it: three common patterns

  • Memory climbs, then an OOM kill, then a restart, on repeat — a memory leak or an under-sized plan. The timeline shows the climb; the crash log confirms the OOM.
  • Stability red, lots of Error exits — the app is crashing on an error. Open a crash's Logs and read from the top; pair with My app won't start.
  • CPU pinned during peak, everything else fine — you're CPU-bound at busy times. For Minecraft, profile with spark; otherwise it's a heavier-plan conversation.

Get told without watching

You don't have to keep this page open. If crash notifications aren't on, the page nudges you to enable them in your account settings — turn them on and Falix emails you when this server crashes (you set the preference per server on the Settings page). Pair that with an auto-restart schedule and a crash becomes a blip instead of an outage.

Troubleshooting

  • The health score shows an Upgrade button — that server is on the free plan; the live score is a premium feature.
  • The chart is empty — the server hasn't run long enough to gather data, or was offline for the whole window. Pick a longer range or let it run.
  • A "crash" was really me stopping it — filter to Crashes only; clean exits (including a script that finished) aren't failures.
  • The page won't open for a teammate — it needs the monitoring/console permission; grant it on Sub-users.

Next steps

Was this guide helpful?